If the information exists
Provide an answer with sources.
Upload your documents, connect your knowledge, and give your customers instant answers grounded in your content.
Your AI assistant answers from your approved knowledge base — and clearly says when it doesn't know.
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Bring your existing content into one searchable knowledge base.
Documents
PDF, DOCX, TXT, CSV and XLSX
Grounded answers
Responses based on your uploaded knowledge
Smart citations
See where each answer comes from
Knowledge gaps
Discover questions your AI couldn't answer
01
Upload your documents and build your knowledge base.
02
Set its instructions, tone, behavior and response rules.
03
Use the playground to ask questions and inspect the sources behind every response.
04
Deploy your assistant through a website widget, public chat page or API.
05
Understand unanswered questions and identify gaps in your knowledge base.
Your assistant shouldn't make things up. Every question is checked against your knowledge base before generating a response.
If the information exists
Provide an answer with sources.
If the information isn't available
Clearly say so instead of guessing.
Keep your company's documents and information organized in one place.
Let customers ask questions naturally instead of searching through documents.
Show relevant sources behind answers for greater transparency.
See what customers are asking that your knowledge base doesn't cover.
Customize the assistant's name, appearance, tone and behavior.
Keep every organization's knowledge, users and conversations isolated.
AI Assistant
Answers from your knowledge
Customer
What is your refund policy?
AI Assistant
Customers can request a refund within 14 days of purchase, provided the service has not been substantially used.
Sources · Refund Policy.pdf · Page 4
AI Assistant
Answers from your knowledge
Customer
Do you provide on-site support in Singapore?
AI Assistant
I couldn't find information about on-site support in Singapore in the available knowledge base.
Start with your website and expand when you're ready.
Add an AI assistant directly to your website.
Share a dedicated chat page with your customers.
Connect your assistant to your own applications.
Extend the same knowledge and behavior to additional channels.
Give your customers a better way to find them.
Get started freeUpload your first document and create your AI assistant.